Computerpoint is a growing chain of computer repair stores and drop off points across the UK, with the main headquarters based in Reading, Berkshire. The company specialises in electronic repair and IT support for home users, corporate and trade customers.
Computerpoint staff are known to be a friendly, knowledgeable, and personable, with focus on delivering great customer satisfaction. They listen to customer needs, are known to be patient with customers, and offer quick response services admired by many in the industry.
The company can have a system diagnosed, quoted, repaired and returned within a few days to a customer's home or office at a time that suits them best. With no additional charges for local home visits.
Customers deserve better, Computerpoint always ensure customers understand the process involved, giving them an estimate of timescales, costs and running through any consideration that needs to be considered . For example, safeguarding of customer's existing data such as email, photos, personal files and bookmarked favourite Internet sites. It all adds to a better service.
Computerpoint engineers do break the “computer-boffin” stereotype; their ongoing commitment to staff training emphasises communicating in non-technical plain English.
Computerpoint provides cost-effective support. Their engineers are fully qualified and have seen a wide variety of problems. This enables them to identify and rectify customer problems quickly – saving time and money.
The Computerpoint engineers' expertise are wide ranging, including some of these common ones:
The Computerpoint engineers are trained and qualified within their field. A Computerpoint engineer is expected to be constantly learning and updating their skills set, so you can be assured of getting the best advice and service at all times.
Not able to get to a local branch or pick-up point? No problem, an engineer can come out to your home, your business, hotel, shed, or in some cases your boat. Computerpoint never charges extra to come to you if you live locally. They will collect your system from your location, bring it back to the workshop if necessary and then deliver it back to you at a time that suits you, day or evening. It’s that simple and flexible.
To book a repair simply complete this short enquiry form, for a quick response service.